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Is your current issue preventing you from using your Veo Cam?*

We are receiving an increased amount of messages at the moment, but we want to ensure that the issues faced don’t keep our customers from using the Veo Cam. So if you have an upcoming match, and your issue is keeping you from being able to use your Veo Cam, please book a call.

Yes, I confirm that I am unable to record with my Veo Cam and I’d like to book a call.

No, my Veo Cam is still functioning, and I can record with it, but I’d like to create a support ticket.

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How to find your Support ID.

Do you have the Camera ID? If so, please provide it.

The Camera ID is located on the back of the camera. For Veo Cam 1 and Veo Cam 2, it's in the format of '14:ae:85:91:00:00', remember to add the : in between the numbers and lowercase letters. For Veo Cam 3, it will be five digits.

Only English support over the phone.

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